Consumers have a fourteen-day right of withdrawal when buying online .--------

Return Policy

You have the right to withdraw within fourteen days without giving a reason this contract.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.


To exercise your right, you have to

(Hifiteam Czesany GmbH, At the foot of Schlossberg 4, 8010 Graz,, Phone: 0043-316822810, Fax: 0043-31682281041)

by means of a clear statement (eg a letter sent by post, fax or e-mail) of your decision to revoke this contract .---------

You can use the attached model withdrawal form, which is not mandatory. ------------

To maintain the cancellation period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period .-----------

Effects of cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery offered by us) to have),

repay immediately and no later than fourteen days from the date on which the notice of cancellation of this contract has been received by us.

For this repayment, we will use the same form of payment that you used in the original transaction,

Unless otherwise expressly agreed with you; In no case will you be charged for this repayment fees.

We may refuse the refund until we have recovered the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this agreement. ----------------

The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods. For goods that can not be returned by post due to their nature, these are 35 EUR .-----------------------

You only have to pay for a possible loss in value of the goods, if this loss of value has occurred due to a deterioration of the quality, characteristics and functioning of the goods.

    The right of revocation does not exist in the following contracts:
  • Contracts for the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer.
  • (eg canvases, special models, specially made goods)
  • Contracts for the supply of sound or video recordings or computer software in a sealed package, when the seal has been removed after delivery.
Model withdrawal form:

(If you want to cancel the contract, please fill out this form and send it back.)

- To Hifiteam Czesany GmbH, am fusse des schlossberges, 4, 8010 Graz,, Fax: 004331682281041

- Hereby give notice (s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of the following products (*) / provision of the following services (*)

- Ordered on (*) / received on (*)

- Name / consumer (s)

- Address of the / consumer (s)

- Signature of / consumer (s) (only with message on paper)

- date

(*) Delete where inapplicable.

Cancellation created with the Trusted Shops Right copywriter in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

Information about online dispute resolution:

The European Commission provides a platform for on-line dispute resolution (OS), which can be found under . find
Consumers have the opportunity to use this platform to resolve their disputes. We are basically ready to participate in an out-of-court dispute resolution.