General terms and conditions of the company HIFI TEAM Czesany GmbH

Terms and Conditions of HIFI TEAM Czesany GmbH

1. General

All services provided by the online shop to the customer are based on the following terms and conditions. Deviating regulations are only valid if they have been individually agreed between the online shop and the customer.

Conclusion 2.

2.1 The offers of the online shop on the Internet represent a non-binding invitation to the customer to order goods in the online shop.

2.2 By ordering the desired goods on the Internet, the customer makes a binding offer to conclude a purchase contract.

2.3 The online shop confirms the receipt of the order immediately, at the latest after receipt of the order. The order confirmation as well as the receipt of a telephone order do not constitute a legal acceptance on our part dar. The acceptance of the offer by us takes place only by bringing the goods for shipment to you. You will receive (within 2 working days a written shipping confirmation by e-mail, however, the customer is bound to his offer for a maximum of 7 days.

Even after conclusion of the contract, the company can correct any typing and miscalculation, eg in the information on a product or a price. The customer must be informed immediately in this case. If the customer does not confirm the order for the changed conditions, the company is entitled to withdraw.

2.4 subject of the contract is the goods ordered by the customer. Regarding the nature of the offer description applies, otherwise applies § 434 Abs.1 sentence 3 BGB.

3: Return Cost Agreement, Withdrawal, Exclusion of Withdrawal

Agreement on the bearing of costs: If you make use of your right of withdrawal, you have to bear the regular costs of the return, if the delivered goods correspond to those ordered.



You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) [or - if the case before the deadline - by returning the thing].

The period begins upon receipt of this information in text form . To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient. The revocation must be sent to:

HIFI TEAM Czesany GmbH

At the foot of the castle hill 4

A-8010 GRAZ





In the case of an effective cancellation, the mutually received benefits and any benefits (eg interest) surrendered. If you can not give back or give us the received performance as well as uses (eg benefits of use) or not or only in a deteriorated condition, you have to pay us compensation.

For the deterioration of the thing you must pay compensation only if the deterioration is due to a handling of the thing, which goes beyond the examination of the properties and functioning.

The term "testing the properties and the mode of operation" refers to the testing and testing of the respective goods, as is possible and customary in a retail store.

Parcel deliverable items are to be returned at your expense and risk. Obligations to reimburse payments must be met within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt.

Special notes

End of the cancellation policy

Delivery 4.

4.1 All items will be shipped immediately, processing time 1 working day.

We ship from Tuesday to Friday with DPD insured, very fast,

A 1-2 days, D 2-4 days!

DELIVERY is basically only to A, Cro, H, SI, SK, CZ and I.

With PAYPAL payment can be delivered EXCLUSIVELY to the address deposited with PAYPAL!

Paypal payment only to the address used on the paypal account.

SHIPPING DPD only to A, Croatia, H, SI, SK, CZ and I

FREE including insurance.

We use very fast DPD, always including insurance!

Shipping to other EU countries possibly possible, only by prior arrangement, minimum purchase amount is EUR 1000.-.

Shipping costs, possibility of deduction of VAT. and check-in costs please inquire:

IBAN: AT704477000130005959

4.2 The delivery time within Austria is, unless otherwise stated in the offer, a maximum of 2 working days.

For deliveries abroad, the delivery time is, unless otherwise stated in the offer, a maximum of 5 working days.


If an item is not available at short notice, we will inform you by e-mail about the expected delivery time, if we have an address of yours.

Your statutory claims remain unaffected.

5.Packaging and shipping costs:

5.1 We offer the following shipping methods: New goods insured with DPD

5.2 virgin goods insured via 25kg forwarding agency

6. Payment, retention of title

6.1 All prices quoted are gross prices in Euro, which include VAT at the current rate of 20% or 10% for books. The prices valid on the day of order apply. Errors and misprints are excluded.

6.2 For delivery within the EU are the following Payment Methods possible:

by Bank transfer on company bank account

Hifiteam Czesany GmbH Volksbank Steiermark AG:

IBAN: AT704477000130005959

(The customer is obliged to pay the purchase price immediately after conclusion of the contract by bank transfer to our account.) If the payment does not arrive within 5 working days, the order will be automatically canceled.)

When paying in advance, you will receive an email from us with the exact billing information. Please indicate your name as your intended purpose in your transfer, so that we can match your receipt of payment to the order.

by Cash on pickup

by Paypal

by Credit card

for Sofortüberweisung

via bitcoin via settlement software

No additional costs, no matter which payment method is chosen.

6.3 Until full payment, the delivered goods remain our property (retention of title according to §§158, 449 BGB). The customer has to inform us immediately about the execution of third parties in the conditional commodities, handing over the documents necessary for an intervention; this also applies to impairments of any other kind. Regardless of this, the customer must already inform the third party in advance of the rights existing on the goods.

Warranty 7.

In the case of assertion of defects or defects, the customer must insure or deliver the defective device with an exact description of the defect with indication of the device and the serial number with a copy of the invoice to us or the importer in A in original packaging.

Replacement or improvement does not extend the warranty period.

Under warranty is a voluntary liability of the respective manufacturer for defects that occur within a certain period.

In addition to a possible guarantee commitment, consumers are under any circumstances subject to the statutory warranty obligation and this is not restricted by this.

If the supplementary performance has been effected by means of a replacement delivery, the customer is obliged to return the goods delivered first within 10 days to us at our expense.

The return of the defective goods must be made in the original packaging or in accordance with the statutory provisions. We reserve the right to claim damages under the legally regulated conditions.

The legal warranty is new at 2 years, used goods at 1 year.

The legal regulations of the respective countries apply.

The warranty is at least 1 year, depending on the manufacturer and according to the manufacturer's conditions, please ask us, the warranty periods can be found on your invoice, the warranty is provided by the respective Austrian importer.

Not picked up repairs or devices that were brought to us for the estimate cause € 5.- storage fee per month.

Disposal is free of charge when commissioned.

Warranty 8.

Upon delivery, the recipient is obliged to check them for closed packaging, completeness, approximate weight of the boxes, defective packaging, and loose parts in the boxes (internal damage). Damaged cartons, obviously too light boxes or those with suspected internal damage are to be opened and the contents checked immediately. In the case of open overpacking or visible damage, this must be noted immediately in writing with confirmation from the person delivering the goods on the delivery note. T

Transport damage please immediately upon receipt, or if not visible from the outside, if possible within 48 hours from delivery in writing by mail or fax to Hifiteam report.

8.1 The online shop is liable in cases of intent or gross negligence in accordance with statutory provisions. Warranty services are provided by the respective manufacturer according to the conditions of the respective manufacturer. For slight negligence of the online shop is liable only in accordance with the provisions of the Product Liability Act, because of injury to life, limb or health or because of breach of essential contractual obligations. The claim for damages for the slightly negligent breach of essential contractual obligations, however, is limited to the contract-typical, foreseeable damage, insofar as liability is not due to injury to life, limb or health. The online shop is liable to the same extent for the fault of vicarious agents and agents.

8.2 The provision of the preceding paragraph (8.1) extends to damages in addition to performance, compensation instead of performance and the claim for compensation for futile expenses, for whatever legal reason, including liability for defects, default or impossibility.

Privacy 9.


We appreciate your interest in our website. Protecting your privacy is very important to us. Below we provide detailed information about the handling of your data.

Storage of access data in server log files
You can visit our Web sites without disclosing any personal information. We only store data in so-called server log files, such as the name of the requested file, date and time of access, amount of data transmitted and the requesting provider. This data is used solely to ensure trouble-free operation of the site and to improve our offer and allow us no conclusion on your person.

Data collection and use to contract and open a customer account
We collect personally identifiable information when you provide it voluntarily as part of your order, after contact with us (eg via contact form or e-mail) or opening an account. What data is collected, it can be seen from the respective input forms. We use the information from them for processing contracts and processing your requests. After completion of the contract or cancellation of your account data for further use will be blocked and deleted after the tax and commercial storage periods, unless you have expressly consented to further use of your data or we a going beyond data use reserved us who is legal and we inform below. The deletion of your account at any time and can be done either by mail to the below-described contact possibilities or a designated function in the customer account.

Data transmission to fulfill the contract
To fulfill the contract we share your information with the staff responsible for the shipping company insofar as this ordered for delivery of goods is required. Depending on which payment service you select during the ordering process, we give to process payments for this payment data to the agency responsible for paying bank charges and possibly commissioned by us on payment service or to the selected payment service. Some of the selected payment service collect this data itself, as far as you there create an account. In this case, you must log on in the ordering process with your credentials with the payment service provider. It is so far the privacy statements of each payment service provider.

Data use in Sign up for e-mail newsletters
When you sign up to our newsletter, we use the data required for this purpose or separately communicated by you to send you regularly our e-mail newsletter in accordance with your consent. You may unsubscribe from the newsletter at any time and can be done either by mail to the below-described contact possibilities or via a link provided in the newsletter.

Data usage for e-mail advertising without newsletter registration and your right of objection
If we receive your e-mail address in connection with the sale of a good or service and you have not objected to this, we reserve the right to send you regular offers for similar products, such as those already purchased, from our range by e-mail , You may object to this use of your e-mail address at any time by sending a message to the contact option described below or through a dedicated link in the e-mail message, without incurring any costs other than the transmission costs according to the basic tariffs.

Use of Cookies
To make visiting our website attractive and enable certain functions we use on different sides of cookies. These are small text files that are stored on your device. Some of the cookies we use are deleted after the browser session, so after you close your browser (so-called. Session cookies). Other cookies remain on your device and allow us the browser on your next visit to recognize (persistent cookies). You can set your browser so that you are informed about the use of cookies and decide individually about their acceptance or generally exclude the acceptance of cookies for specific cases or. In the non-acceptance of cookies the functionality of our site may be limited.

Use of Google (Universal) Analytics web analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. ( Google (Universal) Analytics uses methods that allow analysis of your use of the website, such as so-called. "Cookies", text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activation of the IP anonymization on this website this IP address is truncated before transmission within the Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address is transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent the collection of data generated by the cookie and related to your use of the website (incl. Your IP address) to Google and the processing of these data by Google, by downloading the browser plug-in available at the following link and install :
Alternatively, the browser plug-in, you can this link click to prevent detection by Google Analytics on this website in the future. Here an opt-out cookie is stored on your device. Clear your cookies, you must click the link again.

Use of Facebook plugins
Our website uses so-called social plugins ("plugins") of the social network Facebook operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in of Facebook" or "Facebook Social Plugin". An overview of the Facebook plugins and their appearance can be found here:

When you visit a page of our website that contains such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the US and stored there.

If you are logged in to Facebook, Facebook can immediately assign the visit to our website to your Facebook profile. If you interact with the plugins, for example, click the "Like" button or leave a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be posted on your Facebook profile and displayed to your Facebook friends.

The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of Facebook:

If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can completely prevent the loading of the Facebook plugins even with add-ons for your browser, eg with the "Facebook Blocker" ( or the script blocker "NoScript" (

Use of Google+ plugins (eg "+ 1" button)
Our website uses social plugins ("plugins") from the Google+ social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). The plugins are z. B. on buttons with the character "+ 1" on a white or colored background recognizable. An overview of the Google Plugins and their appearance can be found here:

When you visit a page of our website that contains such a plugin, your browser connects directly to Google's servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the site. The integration gives Google the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Google+ or are currently logged in to Google+. This information (including your IP address) is transmitted from your browser directly to a Google server in the United States and stored there.

If you're logged in to Google+, Google can instantly associate your visit to our website with your Google+ profile. If you interact with the plugins, for example by pressing the "+ 1" button, the corresponding information is also transmitted directly to a Google server and stored there. The information will also be published on Google+ and displayed there to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options for the protection of your privacy can be found in the data protection information provided by Google:

If you do not want Google to immediately associate the data collected through our website with your profile on Google+, you'll need to log out of Google+ before you visit our website. You can completely prevent the loading of Google Plugins even with add-ons for your browser, eg. Eg with the script blocker "NoScript" (

Feedback reminder by e-mail
If you have given us your explicit consent during or after your order by activating a corresponding checkbox or by clicking on a dedicated button, we will use your reminder e-mail address to submit an evaluation of your order via us used rating system. This consent can be withdrawn at any time by a message to the contact option described below.

Right to information and contact possibilities
You have a right to free information about the data stored with us your personal data and the right to correct, block or delete this data. For questions regarding the collection, processing or use of personal information, the disclosure, correction, blocking or deletion of data and revocation of consent or opposition to a particular data usage, please contact us directly via the contact information in our imprint.

Privacy Policy created with the Trusted Shops Right copywriter in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

Copyright 10.

The content and works created by the site operators on these pages are subject to Austrian copyright. The reproduction, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are for private, non-commercial use only. As far as the contents on this side were not created by the operator, the copyrights of third parties are considered. In particular contents of third parties are marked as such. If you should still be aware of a copyright infringement, we ask for a note. Upon notification of violations, we will remove such content immediately.

11 jurisdiction is Graz

12 content and links on our pages

12.1 The contents of our pages were created with great care. However, we can not assume any liability for the accuracy, completeness and timeliness of the content. As a service provider we are responsible according to § 7 Abs.1 TMG for own contents on these sides according to the general laws. According to §§ 8 to 10 TMG, however, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general law remain unaffected.

A liability in this regard, however, is only possible from the date of knowledge of a specific infringement. Upon notification of appropriate violations, we will remove this content immediately.

Our offer contains links to external websites of third parties on whose contents we have no influence.

We can therefore assume no responsibility for these external content. The respective provider or operator of the pages is always responsible for the contents of the linked pages.

The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. However, a permanent content control of the linked pages is not reasonable without concrete evidence of an infringement. Upon notification of violations, we will remove such links immediately.

Final provisions 13.

The validity of the UN sales law is excluded, Austrian law applies.

With an order the general terms and conditions of the online shop are recognized.

If the customer does not have a general place of jurisdiction in Austria or in another EU member state, the exclusive place of jurisdiction for all disputes arising from this contract is our place of business, unless other legal provisions exist.

Information about online dispute resolution:

The European Commission provides a platform for on-line dispute resolution (OS), which can be found under . find
Consumers have the opportunity to use this platform to resolve their disputes. We are basically ready to participate in an out-of-court dispute resolution.

IBAN: AT704477000130005959

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